Why is Evidence Important when submitting suspension requests?

When submitting reports of digital misconduct to Registrars, ISPs, and various online platforms, the provision of clear and conclusive evidence is paramount. These entities operate on stringent protocols and rely on factual data to make informed decisions. In the pursuit of ensuring online safety and maintaining digital credibility, merely alleging infractions often proves inadequate. Instead, presenting concrete evidence not only fortifies the legitimacy of one’s claim but also accelerates the process to achieve the desired outcome—namely, the suspension and removal of infringing URLs. Without such evidence, the complex machinery of digital governance can remain inert, underscoring the significance of thorough documentation in championing online integrity.

Enforcement Evidence

Evidence Requirements

Each Registrar, ISP, Host, or Platform has distinct protocols regarding the evidence they need to suspend an infringing digital property. These variations arise from their individual policies, regional regulations, and specific technological frameworks. Consequently, addressing digital infringements effectively requires a tailored approach, aligning evidence submission with each entity’s unique criteria.

To streamline the process and achieve quick resolution, we ask clients to provide the following evidence based on the nature of the abuse:

  • Phishing Email

  • Phishing Website

    • Domain Name / URL
    • URLs and screenshots of concerning pages
    • Any communication from the website owner
    • Identification of the infringed copyrighted work (links to your official content)
    • Description and location of the infringing material.
  •  Lookalike Website

    • Domain Name / URL
    • URLs and screenshots of concerning pages
    • Any communication from the website owner
    • Identification of the infringed copyrighted work (links to your official content)
    • Description and location of the infringing material.
  • Gmail Phishing Attack

  • Fake Social Media or IM Account

    • Link to the impersonating handle/profile
    • Screenshots capturing the impersonation.

Submitting Complaints without Evidence

If a report is submitted without evidence, it significantly diminishes the credibility and urgency of the claim. Most Registrars, ISPs, Hosts, or Platforms require concrete evidence to initiate action against alleged infractions. Without such evidence, the report is likely to be dismissed or deprioritized, leaving the reported issue unresolved and potentially perpetuating any risks or damages associated with the infringement.

Evidence Archive

Brandsec meticulously archives all evidence provided during the reporting process, ensuring it is catalogued with precision and accessibility. Recognizing the potential need for future actions, especially in scenarios like litigation, our systematic record-keeping approach safeguards against data loss or degradation. This diligent preservation means that – should a situation escalate, clients can be confident that brandsec holds a comprehensive repository of all relevant evidence, ready to be deployed in defence of their digital rights and assets.

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